Lowe’s tests robots as customer helpers


A woman holds up a nail to be scanned by an OSHbot at Lowe’s. The robots have 3D cameras to help identify items.

NEW YORK — The robots are coming.

Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.

Four robots are being tested at an Orchard Supply Hardware store owned by Lowe’s Companies Inc. in San Jose, Calif.

Written by Mae Anderson
Associated Press
Read more at The Columbus Dispatch

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